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When choosing a Third Party Logistics (3PL) company there are several things you should look for to ensure that you are selecting the right logistics company.


Location is an important factor in selecting a logistics company. Is the location near interstate highways, industrial areas, railways, airports, sea ports? In addition, the actual facilities where your product will be stored should be inspected to be sure that there is enough available space, as well as sufficient dock doors for loading and unloading of your product.

Expansion capability may not seem important for your company today, but verify that your 3PL can accommodate your future needs in addition to your current needs.

If your product includes chemicals, it is essential that your 3PL provide a well-managed hazmat warehousing solution. Being ISO 9001:2000 certified is a good indication that your logistics company can handle your hazardous materials. If your product is food related, it is critical to ensure that your logistics partner has an A.I.B. Superior rating from AIB International.

Technology is an integral part to being a successful 3PL partner. Be sure that your 3PL has the technology that is compatible with your in-house technology and that their reporting capabilities are up to your company’s standards. Do they have EDI or RFID? Can you access your inventory online 24/7?

A logistics partner should be able to provide a number of value-added services, and clarifying those services before you select a 3PL can save a lot of headaches in the future. Does your logistics provider have the necessary equipment for marking, stuffing, ticketing, shipping, etc. ? If you are in need of Pick and Pack services, inquire about flow racks, scanning stations, conveyors, sealing machines, carton sealing and packing tables. Other equipment that should be considered includes pallet racking, forklifts, reach trucks, as well as the type of trucks the 3PL has on hand.

It is vital that there is a good form of communication established between you and your logistics company so that everyone will be able to stay on top of what’s coming in, what the quantities are, when it is coming, when it is shipping, etc. Make certain that you join forces with a logistics company that you can get the kind of communication that you will need whether it is through 24/7 technology or excellent customer service.

Does your 3PL offer a range of services, including special requests and rush orders? Check on the policy for overtime and 2nd/3rd shifts prior to entering a relationship with your 3PL so there are no surprises when your needs change in the future.

Some good questions to ask include what systems the logistics company has in place to deal with reporting, order processing, system limitations, integration and inventory control.

Entering into a partnership with a 3PL can generate huge cost savings for your company. Be sure to take advantage of this cost savings by clarifying that your partner has the right equipment, facilities, technology and services to meet your company’s needs.

Experience is the key to providing excellent logistic services. Fresh Warehousing & Fulfillment will provide your company with the professionalism, commitment and experience you need with the dedication that you deserve.

For a smooth relationship and pleasant business experience, find a company that offers you a budgeting tool that will work within the parameters of your needs. For more information, visit www.freshwarehousing.com or call Vice President John Cusumano, at 618-482-8712.